1. Scope of complaints and suggestions

(1) The group's personnel at all levels violate laws, regulations and rules, use their power to seek personal interests, perform their duties incorrectly, fail to meet the legitimate demands of the service objects, and cause legal disputes to damage the image of the group.

(2) Reasonable opinions and suggestions on the development and management of the group and its subordinate universities.

2.About Whistleblower

The whistleblower should abide by the laws and regulations of the state, and should not infringe upon the legitimate rights and interests of others; the contents should be objective and fair, and should not distort or fabricate facts. Those who have falsely accused or framed others shall be investigated and dealt with seriously.

3. Complaints and suggestion

Advocate real name complaints and put forward reasonable opinions or suggestions on group management and development. In addition to giving priority to investigation and implementation, support and reward will also be given to those who have real name complaints and put forward opinions or suggestions on the management and development of the group.

4.How to Complaint and suggestion

When you find someone breaking the law or company rules and regulations

1)Contact immediately.

(2) Complaint and suggestion network platform:

1. Group website: login Hengda Education Group on the website, click enter Hengda → complaints and suggestions → online feedback at the bottom to submit.

2. Pay attention to complaints and suggestions submitted by Hengda group under the official account.

3. OA system: log in the group OA system to submit feedback.

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